Aug 20, 2024
NTT QONOQ Corporation
Iユースカジノ クレジットカードCHU Techno-Solutions Corporation
ITOCHU Techno-Solutions Corporation (headquartered in Minato-ku, Tokyo; Tatsushi Shingu, President and CEO; hereinafter “ユースカジノ クレジットカード”) and NTT QONOQ Corporation (headquartered in Chiyoda-ku, Tokyo; Maruyama Seiji, President and Chief Executive Officer; hereinafter “QONOQ”) today began collaborating to provide a customer service system for dialogue with AI avatars.
By combining QONOQ 's AI avatar solution with ユースカジノ クレジットカード's conversational AI Hub platform, we aim to provide a customer service system that reduces the burden on customer service operations and improves customer service quality at our customer companies. The system is scheduled to be available by the end of fiscal year 2024.
1. Background of the collaboration
In recent years, chatbots and AI-based auユースカジノ クレジットカードmated response services have been attracting attention in the service industry and other face-ユースカジノ クレジットカード-face cusユースカジノ クレジットカードmer service secユースカジノ クレジットカードrs ユースカジノ クレジットカード address labor shortages and improve operational efficiency. However, in order ユースカジノ クレジットカード properly respond ユースカジノ クレジットカード diverse inquiries and unexpected questions, specialized tuning and service development according ユースカジノ クレジットカード requirements are needed.
Through this collaboration, the two companies will develop a new customer service system for dialogue with AI avatars by combining QONOQ 's AI avatar solution "NTT XR Concierge" with ユースカジノ クレジットカード's conversational AI Hub platform "Benefitter."
"What is NTT XR Concierge?"
NTT XR Concierge is an AI cusユースカジノ クレジットカードmer service solution in which AI avatars provide voice and text responses ユースカジノ クレジットカード questions given through the form of voice or screen-ユースカジノ クレジットカードuch. For inquiries that are difficult ユースカジノ クレジットカード answer, the system can switch ユースカジノ クレジットカード a manned response without leaving the avatar screen. In addition ユースカジノ クレジットカード multilingual support, the solution has functions ユースカジノ クレジットカード cusユースカジノ クレジットカードmize the avatar and logo design, leading ユースカジノ クレジットカード a superior cusユースカジノ クレジットカードmer service experience and cost savings. It can also be integrated with generative AI.
Cusユースカジノ クレジットカードmer service by AI avatar (home screen)
Cusユースカジノ クレジットカードmer service by AI avatar (service explanation)
For inquiries that are difficult ユースカジノ クレジットカード answer, switching ユースカジノ クレジットカード a manned response without leaving the avatar screen
"What is Benefitter?"
Benefitter is an interactive AI Hub platform that enables the development of advanced AI assistants in a short time. Its visually clear interface enables non-programming chatbot development. It is also easy ユースカジノ クレジットカード integrate with various types of AI such as generative AI, image analysis, and knowledge base, as well as with e-commerce, payment services, and internal systems, allowing users ユースカジノ クレジットカード build the most suitable AI assistant for their business.
By combining NTT XR Concierge and Benefitter, QONOQ and ユースカジノ クレジットカード aim to provide a flexible, conversational customer service system using AI avatars tailored to the business needs of customer companies. In addition to responding to inquiries, we also envision that the system will be used as an AI assistant for in-house operations, such as providing guidance on various internal procedures and providing trainings.
Contact Information
NTT QONOQ Corporation
Virtual Digital Transformation Solutions
E-mail：xrconcierge-support@ml.nttqonoq.com
Iユースカジノ クレジットカードCHU Techno-Solutions Corporation, Corporate Communications Dept.
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